Policies and FAQs

  • Please contact your assigned swim instructor at least 24 hours prior to your lesson time to cancel/reschedule the lesson.
  • For any cancellations that occur less than 24 hours before the scheduled lesson, the lesson is forfeited. If a 24 hour notice is given, the lesson will be rescheduled with a max of 2 lessons allowed to reschedule.
You are able to reschedule a maximum of 2 lessons. No exceptions.
  • Prior to your lessons starting: You can cancel your lessons within 7 days of your start date with a full refund minus the $30 registration fee.
  • After lessons have started: No full refunds accepted. If you need to cancel after lessons have started, please email/ call the office to be discussed.
If you are responsible for missing a lesson, then that lesson is forfeited. Your swim instructor will still be compensated for her/his time.
We know weather in Florida can be unpredictable.
  • If your lesson gets cancelled due to weather BEFORE is has begun then it is up to you and your instructor to schedule a make-up that works with both of your schedules.
  • If your lesson get cancelled due to weather MID lesson (halfway through) then your instructor will add on the extra minutes to another lesson on your schedule.
  • If your lesson get cancelled due to weather with only a few minutes left, then your lesson is either considered complete or it is up to the discretion of your swim instructor to makeup the few remaining minutes.
  • Please contact your assigned swim instructor at least 24 hours prior to your lesson time to cancel/reschedule the lesson.
  • For any cancellations that occur less than 24 hours before the scheduled lesson, whether the lesson is rescheduled or forfeited is at the discretion of the instructor and their availability.
  • We love all photos and videos of our students!
  • Please feel free to take any and if you wish to share email to: swimlessons.splishsplash@gmail.com
*2022 Update: Lesson location is: 633 58th Ave NE, St. Petersburg, FL Or type in “Splish Splash Swim Lessons” on google maps! We specialize in private, one-on-one swim instruction.
We ask that only 1 person be responsible for the entire payment of any shared lesson. If you are responsible for creating the group, you can work with your friends or family to divide the package cost, which we’d be happy to help calculate if needed. Most of our clients who share lessons use Venmo, CashApp, Zelle, Check, Direct Deposit, or Cash to receive payment from their friend(s) and/or family.
  • While we do require that a parent or guardian be present during all lessons, it is not required to be in the water unless you are a part of a group lesson( parent and me).
  • While not a requirement, if parents wish to be in the water, just ask your instructor!